How to delete facebook reviews? It’s no secret that negative reviews can hurt your business. But did you know that you can’t delete facebook reviews (aka “recommendations”) written by other people unless you’re the one who wrote them? Regardless, it’s important to know how to remove facebook reviews when you see them so that you can protect your reputation and prevent the loss of potential customers.
It may be tempting to write a response to a negative review, but remember that the reviewer will be able to see it. It’s much better to focus your efforts on proactively providing exceptional customer service so that you can encourage the person to edit their review or post a positive one in exchange.
When you have a legitimate reason to delete a review, you can flag it by clicking the three dots in the top-right corner and selecting Flag review. This will notify Facebook that you believe the review violates their Community Standards. Facebook will investigate the report and decide whether to remove it from your page.
Unfortunately, you won’t be able to remove reviews that are spam, hate speech, or contain nudity or graphic content. However, you can remove reviews that are not related to your business or are from non-genuine customers by reporting them. You can also turn off reviews altogether if you want to avoid the risk of false or inappropriate feedback from your customers. By identifying which reviews are inappropriate or violate community standards, you can take action and remove them faster. By using a social media management tool like Nextiva, you can get real-time notifications of reviews and alerts when they’re violating policies. This allows you to quickly identify and remove fake Facebook reviews before they damage your reputation.